Patients will be asked to provide their insurance information prior to their office visit. At the time of the office visit, we will verify information, copy the patient’s insurance card and driver’s license and discuss with the patient our policy for handling their specific type of insurance. We will collect the patient’s copay at the time of service.
GPOA will file insurance claims for all services covered under their insurance plan. Please note that non-covered services, co-payments or deductibles are the responsibility of the patient at the time of the visit. Per our agreement with our participating insurances we can not adjust any copayment and deductibles. Also, for plans not listed at right, patients may be asked for payment of routine office services at the time of their visit. We accept cash, personal check, Visa, MasterCard, American Express, Discover and MAC.
Prior to any scheduled surgery, GPOA will check with your medical insurance company to find out if you have fulfilled your deductible for the year. If your deductible has not yet been fulfilled, you will be asked to prepay GPOA for your surgery. If the surgery costs more than you have remaining on your deductible, you will only have to pay GPOA the remainder of your deductible. Coinsurance will also be collected prior to surgery.
If needed, a payment plan can be arranged to suit the patient’s budget. Our Patient Account Representives are available in the offices to personally answer billing and insurance questions or you may call our billing offices at 412-661-5500.